While we strive to be your perfect fit, we understand if things don't turn out exactly as expected. We have a stylist team that would love to help.

Unwashed, unworn, or defective may be returned within 21 days after purchase for either exchange or refund. All items returned must have the original garment tags still attached. Sale items marked final sale are not eligible for return or exchange. Shipping fees are non-refundable.  

Either return your item(s) and pay a $8.95 return processing fee per order or keep 100% of your money and select “Instant Exchange” to receive a Kut from the Kloth e-gift card.

To ensure a smooth and safe return process, please follow these guidelines:

• Do not attach tags, UPC codes, or pocket cards to garments using any sharp objects such as safety pins or sewing pins.
• Ensure that all garments are free of any foreign objects or debris before returning.

By following these steps, you help maintain an efficient and safe returns process. Thank you for your attention to detail!

Shipping Policy:

Order Processing Time:
All orders will be processed within 48 hours of receipt, excluding weekends and holidays.
Orders placed after [specific time] on Fridays or over the weekend will be processed the following business day.

Shipping Charges:
Shipping rates will vary based on shipping address.

Shipping Duration:
Standard shipping within Canada takes approximately 14-21 business days.
Expedited shipping options may be available at an additional cost, and delivery times may vary.

Shipping Partners:
We partner with reputable shipping carriers to ensure the timely and secure delivery of your orders.

Shipping Confirmation:
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number to monitor the progress of your delivery.

Undeliverable Packages:
In the event that a package is undeliverable due to an incorrect address provided by the customer, the customer will be responsible for any additional shipping charges incurred.

Return Policy:

Returns and Exchanges:
We accept returns and exchanges within 21 days of the delivery date.
To initiate a return or exchange, please click here.

Return Eligibility:
Items must be unused, in their original condition, and with all tags and packaging intact.
Certain items, such as personalized or customized products, may not be eligible for return.

Return Shipping:
Customers are responsible for the cost of return shipping unless the return is due to an error on our part.
We recommend using a trackable shipping method for returns.

Refund Processing Time:
Refunds will be processed within 5 business days after the returned items are received and inspected.

Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately for assistance. We may request photos or additional information to facilitate the resolution process.

Refused Deliveries:
Refused deliveries without prior authorization will not be eligible for a refund.

Attn: Returns Department
16425 East Gale Avenue, City of Industry, CA 91745.